Return & Refund Policy
Due to the customized nature of all of the products we produce at LuluFam, we cannot offer returns. Your artwork is designed with care and is entirely personal to you and your pet.
If you are unhappy with your final product then please get in touch with us. Customer satisfaction is one of our passions and we always endeavor to make sure you're happy with the final masterpiece. For items that are damaged or defective at the fault of LuluFam, we will send a replacement.